A Book Four Years In The Making

Bank of Me:
How to stay ‘in the black’ and build great workplace cultures
Jane speaking at the book launch
Jane speaking at the book launch
The Story Behind The Book

Four years ago, almost to the day, I was sat in a cafe with the President of a global consulting firm. He had his book open and a picture of a battery in black sketched ink existed with some shading in.  I stopped and asked him what it was all about and he explained.

During change, he used to draw a picture of a battery each week and draw how full he felt. Or, if you are a glass half empty person, how empty he was.  

We were working with banks at the time and talked constantly about the need to invest in people and teams to create healthy cultures.  We had the lightbulb thought that we could use a similar metaphor to capture the fact that every day we make choices about how we deposit or withdraw from ourselves as individuals – ultimately, putting us in the red or in the black. This thinking progressed and the Bank of Me metaphor emerged. It has been used ever since with individuals, teams and how we create ‘black’, not ‘red’ cultures.

Pam from WestJet speaking at the Scottish book launch
Pam from WestJet speaking at the Scottish book launch
The Human Bank Account

In our busy lives – we, as human leaders, do things every day that put us in the black – and we do things every day that put us in the red. The impact on our teams and organisations is profound.  And vice versa.

Some of the things that put us in the red are obvious like lack of sleep, poor nutrition and high-stress levels. Others are less obvious, like a lack of purpose, a sense that we are not valued and constant distractions.

And likewise with the things that put us in the black. We all know that downtime and eating well are good for us – but do we give enough thought to the role of learning and growth, a clear direction and having clarity over what our goals are – in work and in life.

It will be different for everyone. And a key part of keeping a high human bank balance is to be aware of the things that send us into the red with our levels of energy, emotions and enthusiasm, and those that keep us in the black and feeling healthy, energised and positive. The trick is to recognise what puts you into these two states and work on how you can avoid the negatives and build up the positives.

Andy from the Red Arrows speaking at the book launch
Andy from the Red Arrows speaking at the book launch
Putting It Into Practice

From an organisational point of view, we work in many organisations that are full of people with high human bank balances – they are amazing cultures to be in and we see happy, engaged teams working effectively together. This doesn’t happen by accident. It happens when people identify and keep doing the right things to build a positive environment. UKTV CEO, Darren Childs, captures this perfectly when he says:

“Experience tells us that the most critical role I have as the leader is creating the right culture for people to bring their best each day and thus deliver outstanding work. I’m not an actor in the play – I’m building the stage. I’m creating the environment for everyone here to do their best work ever.”

Darren from UKTV speaking at the book launch
Darren from UKTV speaking at the book launch

In our work, we know that the secret to real change is in every individual, every team, changing everyday behaviour and making it stick. While every action may seem small, the ripple effects are extraordinary. And often to know what those actions are, or could be, we require some practical help, tips and advice. Inspiration from others.

Pam and Steve speaking at the book launch lunch
Pam and Steve speaking at the book launch lunch
The Book

That’s what our new book, the ‘Bank of Me; How to invest in yourself and others to build great cultures’ is all about. It moves away from the theory of great culture and is all about the doing – helping people move beyond just ‘knowing’ what to do and actually doing it.

It’s a flick book of fairy dust for managers and leaders – either to stand alone or be integrated into a bigger change – like in global fashion brand, Lane Crawford, where the President has purchased a book for all people managers to help them transform the business – we even did a specific book jacket!

We’re humbled to have worked with so many great leaders and people managers over the years and are thrilled that lots of their best tips on creating the ripples that transform businesses are featured in the book.

Tim from UWS at the book launch
Tim from UWS at the book launch

As big believers in personal growth, in all walks of life, 10% of all the book’s profits will go to United World Schools, contributing to our future goal to fund the building of a school for children living in a remote and marginalised part of Asia.

We’re incredibly proud of it and thrilled with the feedback we’ve had since our launch events last week –  we so hope everyone else enjoys it too. Get your copy here!

Guests at the book launch
Guests at the book launch

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