What are you starting this Lent?

With all those delicious pancakes behind us, today, for many, will have been about the start of Lent and 40 days of giving something up… or starting. I was reflecting on this last night. As you may know, the theory of positive behaviour change says you’re more likely to succeed …

My take on the big themes of the HRD Summit 2018

There will be many HR Directors back in the office and catching up on emails after spending two days this week at the HRD Summit in Birmingham. In an incredibly rich agenda full of accomplished speakers and inspiring journeys, four things seemed to provide the cornerstones of the Summit – …

Focus – a demonstration we should all copy

Focus is something we all strive for, and there are many ways to achieve it… Here’s one that really hit home for me. Myself and Jo were lucky enough to be working with the Lane Crawford China team in Shanghai last week. So many insights were shared during the workshop, …

Another day, another BA own-goal

Those who know me well will realise that I’m a long-term fan of British Airways… well I was up until about a year ago, when the company seems to have taken the decision to tear apart the motto ‘to fly, to serve’ and replace it with ‘to fly, to save…’

What a disaster.