What does it mean to be tribal?

Tribal leadership regularly comes up in the work we do, and people always ask for our take on it. A client recently shared a piece of thinking, a piece of history, with me that I found fascinating for a range of reasons linked to this subject. He was in the …

Wagamama’s ‘Mistakes’ are Actually Symptoms

This week’s business headlines have prominently featured Wagamama’s fine for paying some of its workers below minimum wage. The company, in a game attempt at reputation management, blamed the issue on a ‘misunderstanding’ about people buying their own jeans – which they have now ‘fixed’. But that’s not the problem. …

What are you starting this Lent?

With all those delicious pancakes behind us, today, for many, will have been about the start of Lent and 40 days of giving something up… or starting. I was reflecting on this last night. As you may know, the theory of positive behaviour change says you’re more likely to succeed …

Resilience is not just for established leaders

Much of the work we do centres around senior leadership teams, many of whom have years of working experience. In culture change, this is invaluable: leadership by example is key to embedding behaviours in support of exceptional performance. In recent months we have worked with the leadership team at Edinburgh …